Facilities Operations

The services provided by our custodial contractor are among the most important services we provide. The contractor’s responsibilities include cleaning offices and rest rooms, maintaining floors, emptying trash, picking-up materials to be recycled. Cleaning includes vacuuming floors, cleaning hard floor surfaces, cleaning of restrooms and restocking of paper products on a regular basis.

HVAC services are provided between the hours of 7:00 a.m. and 5:00 p.m. on each county government workday. Adjustments, repairs to, and periodic maintenance on the HVAC system and the costs associated with utility services are included as part of this responsibility. Centralized HVAC Control Systems are managed by the Facilities Operations staff.

Since 1987, Facilities has been managing parking enforcement, including for EV charging stations on county grounds. Parking enforcement was established to regulate and discourage the abuse of parking and promote public access to public services (Sonoma County Code 18-1). Parking Enforcement Officers are trained in both customer service and safety and are ready to assist County employees and the public.

Facilities provides contract management and oversight of pest control services in County buildings. The contractor uses an integrated pest-management program that provides extremely effective results without the potentially harmful health effects that often result from the use of sprayed on or aerosol chemicals.

As funding allows, County buildings may receive a periodic refresh that can include replacing carpets and ceiling tiles every 10 years or as needed.

Facilities repairs and maintains elevators, plumbing and electrical systems, lighting, heating, cooling, and ventilation equipment, roofs, parking lots and garages, and fire-suppression systems and equipment. Emergency generators and associated switchgear and uninterrupted power systems (UPS) are also repaired and maintained as standard systems components.

Security systems including access controls to each building and to the main entry to a department’s space is provided, installed, and maintained by Facilities Operations. Management and issuance of access cards and access controls, including building keys, are also managed by Facilities Operations in collaboration with our dedicated Information Systems Department within Public Infrastructure. Additional access controls within the department space, security cameras, duress alarms, and special construction are available at additional cost to the department.

Surfaces that are identified as a hazard or safety issue are reviewed by our division for repair. Uneven sidewalks may require surface grinding. Potholes in parking lots are filled in to make flush with the rest of the lot.

Facilities maintains, repairs, or replaces general signage for County buildings and the campus. This includes wayfinding in public areas, regulatory signage such as building notices and restroom signs, and signage at the entry to the main department space. Signage beyond the entry to the department, such as occupant names for individual offices, is the responsibility of the tenant.