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Workforce Development
Workforce Development
FAQs
How do I sign in to sonoma higher ed (the County's LMS)?
Select one of the following links to access sonoma higher ed from any internet-connected device.
NOTE: you will need your network login credentials to access the system.
https://sonomacounty.sabacloud.com
County Employees sign in using COUNTY EMAIL and PASSWORD (aka SSO or Single Sign On)
External or Non-County users sign in with your Personal Email and sonoma higher ed / SABA Password.
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https://sonomacounty-water.sabacloud.com
Sonoma Water Employees sign in with FULL SCWA EMAIL and your sonoma higher ed / SABA Password.
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https://sonomacounty-hsd.sabacloud.com
Human Services Employees sign in with FULL HSD EMAIL and your sonoma higher ed / SABA password.
I forgot my password!
- For Water / HSD / External or Non-County Employees:
If you forget or do not know your password, click Forgot Password? on the sign-in page and follow the prompts.
- For all other County Employees:
Your password is the same one used for your County email though our Single Sign On (SSO) System.
What if I still cannot log into sonoma higher ed?
- For additional assistance contact sonoma.higher.ed@sonomacounty.gov
Who do I contact for general help? Who is my department LMS Administrator?
- Start with your Department's LMS Administrator
- If you don't know who your Department LMS Administrators is, contact the sonoma higher ed Administrator at sonoma.higher.ed@sonomacounty.gov
How do I search for classes in sonoma higher ed?
- Your personalized Landing Page will appear when you log in.
- Different ways to search for classes:
- Click one of the TIER tiles on the Canvas to search using our Four-Tier System
- Click the BROWSE menu above the Canvas to search by Tier, Department, Topic or Theme
- Click the TRAINING CALENDAR tile to find classes in calendar format
- Return home to your Landing Page at any time by clicking sonoma higher ed logo, top left.
I received a notification and/or the LMS shows I'm enrolled in a class I didn't sign up for?
- Your Supervisor, Manager, or an LMS Administrator can assign you trainings.
- County Mandated Trainings are automatically assigned by LMS Administrators.
Where do I find my enrollments?
- Once enrolled, you will receive a notification and Outlook calendar invite via email from sonomacounty@sabacloud.com
- Your enrollments are in MY LEARNING (right-hand column below Landing Page Canvas)
- “Registered” means you are enrolled in an upcoming class
- “Pending Registration” means additional action is needed to enroll - click on the class and follow the prompts
- "Acquired" means it is a recurring class and shows the next due date
How do I drop a class?
- Your enrollments are in MY LEARNING (right-hand column below Landing Page Canvas)
and/or in IN-PROGRESS LEARNING
- Find and click on the class
- Click DROP
- NOTE: If it is past the DROP date, you must contact the sonoma higher ed Administrator at sonoma.higher.ed@sonomacounty.gov
I found a training I want to take, but there are no classes available in sonoma higher ed?
- Clicking on the SHOW INTEREST button will send a Learning Request to the LMS Administrator responsible for this training.
- You will be notified and/or enrolled in the next class that becomes available.
- Sometimes courses are discontinued. Please check the following places for the most current training available:
- Training Opportunities page of the Workforce Development website
- Countywide Training Announcements and Flyers sent quarterly
- Search sonoma higher ed for additional classes
How do I see my Completed Learning (aka training history)?
- Click GO TO PLAN or find the "Hamburger Menu" on the top left corner of Landing Page
- Click ME
- Click COMPLETED LEARNING
- Click FILTERS and choose the time period for training records
- Click APPLY FILTERS
- You can Print Certificate for Successful Completions or use the Printer Icon at the top right to export the list
Can I add my external training to my completed learning?
- Provide proof of completion to your Department's LMS Administrator.
- If you don't know who your Department LMS Administrators is, contact the sonoma higher ed Administrator at sonoma.higher.ed@sonomacounty.gov
What is My Team for managers in sonoma higher ed?
- If you manage or supervise staff, you have access to the My Team function in sonoma higher ed. This feature allows you to assign learning, review completion statuses, and run analytics for your direct reports.
- My Team Tutorial (pdf)
HELP!
- For any other questions, contact the sonoma higher ed Administrator at sonoma.higher.ed@sonomacounty.gov
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